Pensions In Payment

Login to Your Payslip

You can get access to your payslip online by logging into My Pension Tracker. Payslips are published under the My Documents section.

Login Here

Payments

Members are paid on the 28th day of the month.

If a payment date falls on a bank holiday or weekend, then it will be paid on the last working day immediately prior to the payment date.

Increases

Pensions are increased annually, effective 1st April.

More information on how increases are worked out is available from the pension increases section of the site.

Tax Office (UK payrolls only)

If you have any questions about your tax code you will need to contact HM Revenue & Custom directly, as they are the only people who can update your tax code or explain how it has been calculated.

0300 200 3300

8am to 8pm, Monday to Friday and 8am to 4pm Saturday.

When contacting HM Revenue & Customs please quote the following tax reference for the pension scheme.

 475 / FB42150

Guide to Tax


For more help on understanding your tax code you can download our guide to pension payments and tax.

Download

Frequently Asked Questions

Payslips are not issued every month. Because pension payments rarely change, the Fund only sends a paper payslip if your net pay changes by more or less than one per cent from the previous month. You can also print a copy of your payslip online.
All members are given access to their payslips and P60s online. Follow this link to login to your pay.
Yes. You can request a paper payslip for any particular month by contacting Isio. You will need to do this every time you want a copy of your payslip as they will not be issued automatically.  You can also print a copy of your payslip online.
If you have any questions about your tax code, you will need to contact HM Revenue & Customs (HMRC) directly. Only HMRC can change or explain your tax code, so you need to contact them to resolve any potential problems with it.
No. Your tax affairs are personal and confidential. HMRC will not speak to anyone but you about your tax. You will need to contact HMRC yourself to discuss any issues relating to your tax code.
Yes. Please contact Isio to request new login details. For security reasons this information cannot be confirmed over the telephone so we will email or write to you when your account has been reset.

Need to update your bank account?

Download and fill in this form to update your bank details.

Download Change of Bank Form

Need to have your pension paid into a non-UK bank account?

Download the terms and conditions for getting pension payments paid into non-UK bank accounts.

Download Overseas Payment Guide